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Common queries answered

Frequently asked Questions

It may vary because the weight of each products you buy are different. The actual cost of the shipping will be seen when you check out.

We accept Paypal as the payment processor. You can pay orders using Paypal balance or Credit cards via Paypal secure system.

The delivery estimation may vary depending on destinations. For U.S Mainland it takes 5-7 business days and other territories may be longer around 2-3 weekdays. For international orders it can take 4 weeks. Before items shipped, we need to process them in 3-7 business days.

Yes, consumers data protection is our priority. Catsia domain is protected by ssl. So make sure you visit Catsia url on https://catsia.com. For payment protection is secureb by Paypal payment system.

After buyers complete the payment, our staffs will check buyer address and make sure it valid. And then buyer orders will be prepared for production. We make items upon buyers order request, so make everything is okay before placing orders. The processing time may take 3-7 business days.

Yes, do you. After buyers complete the payment, an invoice will send automatically to your email inbox.

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